Returns & Exchanges
We want you to be completely satisfied with your purchase from Berg & Berg. If you are not entirely happy with your order, you can return your items within 14 days of receipt for a full refund or exchange.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.
Attach the Label
Print the prepaid shipping label provided via the portal and securely attach it to the outside of your return parcel.
Drop Off or Collection
Take your package to the nearest authorized courier drop-off point or schedule a collection through the link provided in your confirmation email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing